Truckingoffice.com Privacy Policy
TruckingOffice, LLC (“TruckingOffice”, “we” or “us”) and truckingoffice.com (the “Service”) collects information from you when you visit our website and use the Service. The Privacy Policy describes what we collect and how we use it. You may also store information on or through the Service, but that stored information is yours and we do not use it for any purpose other than in connection with providing the Service to you.
What Information do we collect?
When you register for the Service we ask for information, including your name, company name or other affiliation, mailing address, email address, phone number or other contact information, billing address and payment information, including credit card information. We also collect such information as you may otherwise voluntarily provide to us from time to time, such as by completing surveys or providing suggestions or other feedback regarding the Service. Additionally, we collect aggregate information concerning what pages you access or visit, and we use session “cookies” – a piece of information stored on your computer – to allow the Service to uniquely identify your browser while you are logged in and to enable to process your online transactions. Session cookies also help us confirm your identity and are required in order to use the Service. TruckingOffice uses persistent cookies that only the Service can read and use, to identify you as a customer of the Service and make it easier for you to log in to the Service.
We also serve cookies to help us anonymously track web traffic
If you choose not to provide personal information, you may not be able to use certain features of the Service. Additionally, users who disable their web browsers’ ability to accept cookies will be able to browse our website, but will not be able to access the Service.
How do we use the Information we Collect?
We use the information we collect to deliver the Services to you and to otherwise support your customer relationship with us, to bill and charge fees to your approved payment method, to improve the quality of the Service and to communicate with you regarding the Service.
Periodically, we may also send you information about our various products and services or other products and service we feel may be of interest to you. Such mailings may be sent electronically or in physical form. Only TruckingOffice, our affiliate companies and agents and contractors working on behalf of the Company and under confidentiality agreements will send you these mailings. If you do not want to receive such mailings, simply tell us when you register for the Service. You can also opt out of receiving further marketing from us by contacting us and requesting to have you name removed from our marketing lists. In addition, with respect to mailings sent via email, you may also click the “unsubscribe” link in the email and have your email address removed from our marketing list. All requests to unsubscribe will be handled in a prompt and efficient manner and in accordance with applicable law.
Information Sharing and Disclosure to Third Parties
We do not share or sell information that we collect from you to third parties other than as set forth in this Privacy Policy, including:
- To agents and contractors of TruckingOffice for the purpose of providing the Service on our behalf (including, but not limited to, vendors and hosting partners that provide the necessary hardware, software, networking, storage, and related technology required to run both our website and the Service). When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
- To any entity controlled by, or under common control with, TruckingOffice to be used for any purpose for which TruckingOffice is permitted by this Privacy Policy to use such information.
- To third parties for the purpose of marketing products and services to you, but only if you agree to such use during the registration process.
- If we or our contractors or agents determine in good faith that it is necessary to share information in order to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
- We provide information about the cookies we set to third parties for the purpose of remarketing. This means that third parties (including Google) use cookies to verify that a user has seen our website or other ads from us. They then offer up related ads for TruckingOffice products and services on unrelated third party sites. In the event that you would like to opt out of this program, you can visit the Network Advertising Initiative opt out page.
TruckingOffice may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related website information to reputable third-party vendors, but these statistics will include no personally identifying information.
Additionally, we may assign or transfer this Privacy Policy, your user account, all information that we collect from you and your use of the Service, and all related information and data, to any person or entity that acquires or is merged with TruckingOffice or the Service.
Updating your Account Information
You can update your profile information, including, but not limited to, you method of payment for paying accounts, and change any of your marketing preferences at any time by going to our Update your Profile page at https://secure.truckingoffice.com/company_profile or by contacting us at help at truckingoffice.com.
Security
We take precautions to ensure the security of your personal information. We do not, however, ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. We cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. Further, you should note that in using the Service your information will travel through third party infrastructures which are not under our control. We cannot protect, nor does this Privacy Policy apply to, any information that you transmit through those infrastructures or that you otherwise provide or transmit to others.
You should never transmit personal or identifying information to other users of the Service.
Children
The Service is not intended for children under 13, and we do not knowingly collect information from children under the age of 13. By using the website and the Service, you are representing that you are at least 18 years old.
Terms of Service
This Privacy Policy is subject to the Terms of Service, when you access and use the Service, you are subject thereto.
Changes TruckingOffice reserves the right to update and change this Privacy Policy from time to time, and shall post any updated or changed Privacy Policy to the website or will otherwise provide you with notice. Your use of the Service after any such changes are posted to the website shall constitute your consent to such changes, which shall be deemed to apply from the date of posting, unless you terminate your subscription or other use of the Service upon notification of the change or immediately after your next use of the Service, whichever occurs earlier. If you do not agree to the changes, you must immediately discontinue your access to and use of the Service. Your continued access to or use of the Service will constitute your agreement to be bound by such changes. You can review the most current version of this Privacy Policy at any time at: Privacy Policy
ELD Mobile App
FMCSA’s (Federal Motor Carrier Safety Administration) ELD mandate (Electronic Logging Device) requires events be logged periodically while a vehicle is in operation. The mandate requires accurate location be logged whenever these records are created. The TruckingOffice ELD app implements the ELD mandate specifications and thus is required to obtain locations while the app is running – in the foreground or background.
Reference:
Questions
If you have any questions about this Privacy Policy or believe that your information has been used in violation of this Privacy Policy, please email us at help at truckingoffice.com or contact us by mail at:
TruckingOffice
PO box 243
Magnolia, Oh. 44643
We take our commitments to you under this Privacy Policy seriously and want to know about any concerns that you may have. If you believe that any of your information has been used improperly, by us or by any third party, please notify us promptly.
Last Updated: October 22, 2022
